Your day, at a glance.
Open Home for your activity and suggestions. Start with the information relevant to the work in front of you.
Zaqnet for the people doing the work on the ground.
Your working day.Right here with you.
The mobile companion for visits, orders, collections, and field activity. Give your team the business information they need where the work happens, and a way to record what they do.
GroundLinkActual product screens
WHAT IS GROUNDLINK?
Your business companion on the phone.
GroundLink is the mobile app within Zaqnet. It brings customer-facing and field tasks onto the phone, so the work can be recorded where it takes place.
For representatives, collectors, delivery teams, and people working away from the office.
Available for Android on Google Play. Sign in with your Zaqnet account and use the organisation access assigned to you.
DESIGNED FOR THE PERSON DOING THE WORK
Less on the screen.
More focus on the visit.
GroundLink keeps everyday work close to hand. Clear destinations and focused screens help your team move from finding a customer to recording the next step.
Know where to go next.
Home, Course, Actions, Browse, and Search stay within reach through the bottom navigation.
Give each task its own space.
Move into the appropriate screen for the customer, order, or collection. The office workspace stays in ControlRoom; the phone stays focused on field work.
Get the highlights.
Take a closer lookWITH THE CUSTOMER
A useful companion. At every visit.
Customer details, orders, and collections in the mobile app.DURING THE DAY
Do the work. Keep a record.
Capture the details while they are still in front of you.BACK AT THE OFFICE
Two teams. One business.
Field activity gives office teams the records they need to follow up.
01 / 03
Take a closer look.
Choose an area to see what you can do.
Actual product screens
A WORKING DAY WITH GROUNDLINK
A day on the ground.
With the details close by.
Follow a representative through a customer visit. The app supports the person doing the job, while keeping their work connected to the wider business.
01Before the visit
Find the customer.
Open the customer information available to your role. Start the visit with the right business record ready, instead of relying on a name in a chat.
For exampleYou arrive at a regular customer and open their details before discussing today’s order.
02At the counter
Capture what was agreed.
Record the order with its items and quantities. When collecting a payment, enter the amount and payment details through the appropriate workflow.
For exampleThe customer places an order and makes a payment. Each is recorded in the right place.
03After the visit
Leave a useful record.
Continue through the day’s assigned work, then complete the closing steps your business uses. The office has recorded information to review and follow up.
For exampleAt day’s end, your team reviews collections and any stock being returned.
A few helpful answers.
Who is GroundLink for?
People who work with customers or carry out business tasks away from a desk: for example, sales representatives, collectors, and field teams. The workflows available to each person depend on their company setup.
Does it replace ControlRoom?
They serve different jobs. GroundLink is for mobile work; ControlRoom is for managing and reviewing the operation in a browser. A business can use them together.
What happens if the internet connection is weak?
Some tasks may need an internet connection. During setup, we can confirm which tasks can be saved on the device and how sending those records to the office works for your app version.
What do we need to get started?
Your team needs a configured Zaqnet workspace and supported mobile devices. We can confirm device compatibility, user access, and the customer and product information needed for your chosen workflows.
Find your connection.
Compare plans
ControlRoom
Manage orders, payments, stock, and people.
For owners and office teams.
GroundLink
Record visits, orders, and collections.
For teams working on the ground.
Considered.
In every connection.
The right access. For the right people.
Choose what each person can see and do, based on their role in your business.
Built around your operation.
Start with the tools your team needs. Explore a plan that fits the way you work.
Context that stays connected.
Return to the relevant customer, payment, or order when someone needs an answer.
LET’S TALK ABOUT YOUR BUSINESS
A better way
to work together.
See how Zaqnet fits the way your business moves.
Find your plan